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Whether you’re a provider ordering Veracyte tests, a patient with billing questions, or seeking support for Decipher, Afirma, or Prosigna molecular tests—we’re here to help. Fill out the form below or start a live chat (available 5:30 AM – 5:00 PM PT).
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San Francisco, CA6000 Shoreline CourtSuite 300S. San Francisco, CA94080
San Diego, CA6925 Lusk BoulevardSuite 200San Diego, CA 92121
Austin, TX12357-A Riata TraceParkway Building 5,Suite 100Austin, TX 78727
Haifa, IsraelNahum Het 73508506 Haifa, Israel
6000 Shoreline CourtSuite 300S. San Francisco, CA 94080
6925 Lusk BoulevardSuite 200San Diego, CA 92121
12357-A Riata TraceParkway Building 5,Suite 100Austin, TX 78727
Nahum Het 73508506 Haifa, Israel
Customer support by phone
(US) 888-923-4762
(International) +1-650-243-6335
Monday–Friday / 5:30 AM – 5:00 PM PT
Decipher support
858-766-6575
Email
Afirma support
650-243-6388
Prosigna support
IVD support
Orders and general inquiries: Email
Accounts receivable and billing: Email
Technical inquiries: Email
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